Privacy Policy

What We Collect

We collect information you provide directly: your name, email, phone number, and message content when you use our contact form, WhatsApp widget, or AI assistant chat widget. We do not collect payment information through this website.

How We Use It

• To respond to inquiries submitted through the contact form or WhatsApp.
• To improve our services based on aggregate, anonymized usage patterns.
• To generate AI assistant responses (see below).

Third-Party Services

We use the following third-party services, each of which processes limited data on our behalf:

• Formspree — processes contact form submissions and forwards them to our email.
• Ollama Cloud — powers our "Ghost" AI assistant widget. Messages you type into the chat widget are sent to Ollama's cloud infrastructure to generate a response. Avoid sharing sensitive personal information in that chat.
• Google Analytics / Microsoft Clarity (if enabled) — collect anonymized usage statistics such as pages visited and general interaction patterns, to help us understand how the site is used.
• WhatsApp — messages sent via our WhatsApp widget are subject to WhatsApp's own privacy policy.

Cookies

This site may use cookies set by the third-party analytics tools listed above. We do not use cookies for advertising or cross-site tracking on this website.

Data Retention

Contact form submissions and messages are retained only as long as needed to respond to your inquiry or fulfill a contractual obligation, unless a longer retention period is required by law.

Your Rights

You can request access to, correction of, or deletion of personal data we hold about you by contacting us using the details on our Contact page.

Contact

Questions about this policy can be sent to ghostshield.ai.tech@gmail.com.